Privacy Policy

Last updated: 2025.09.25

This Privacy Policy explains how Signalinks (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website, use our products or services, or interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect(We may collect the following types of information)

1.1 Personal Information You Provide

  • Full name
  • Company name (if applicable)
  • Email address
  • Phone number
  • Payment information (when making a purchase)
  • Shipping/billing address
  • Enquiry or support messages

1.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on pages, and referring website
  • Cookies and similar tracking technologies

1.3 Information from Third Parties

  • Payment processors (for billing verification)
  • Marketing or advertising partners (with your consent)

2. How We Use Your Information(We use your personal information for the following purposes)

  • To provide, operate, and improve our products and services
  • To process transactions and deliver orders
  • To respond to your enquiries and provide customer support
  • To send service updates, promotional offers, and marketing communications (where
  • legally permitted)
  • To monitor website usage and improve user experience
  • To comply with legal obligations and prevent fraud

3. Legal Basis for Processing (for EEA/UK users)

  • Your consent (Article 6(1)(a) GDPR)
  • Performance of a contract (Article 6(1)(b) GDPR)
  • Compliance with legal obligations (Article 6(1)(c) GDPR)
  • Legitimate interests (Article 6(1)(f) GDPR)

4. Sharing of Information(We do not sell your personal information. We may share it with)

  • Service providers (e.g., payment processors, shipping companies, IT hosting)
  • Business partners (if you opt into joint promotions)
  • Legal authorities (if required by law, regulation, or court order)
  • Successors (in case of merger, acquisition, or sale of assets)

5. Data Retention

  • We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

6. Cookies & Tracking Technologies

  • Our website uses cookies and similar technologies to enhance your browsing experience.
  • Essential cookies: required for site functionality
  • Analytics cookies: help us understand how the site is used
  • Advertising cookies: may be used for targeted advertising (with consent where required)
  • You can manage your cookie preferences in your browser settings.

7. International Data Transfers

  • As a global business, we may transfer your personal information to servers located outside your country, including the United States and Europe. We take appropriate safeguards to ensure your data remains protected (e.g., Standard Contractual Clauses under GDPR).

8. Your Rights(Depending on your location, you may have the following rights)

  • For EU/UK customers (GDPR):
    Right to access your data
    Right to rectification
    Right to erasure (“Right to be forgotten”)
    Right to restrict processing
    Right to data portability

    Right to object to processing

 

  • For California residents (CCPA/CPRA):
    Right to know what personal data we collect and how we use it
    Right to request deletion of your personal data
    Right to opt out of the sale/sharing of personal data
    Right to non-discrimination for exercising your rights
    To exercise your rights, please contact us at: web@signalinks.com

9. Data Security

  • We use appropriate technical and organisational measures to protect your personal information, including encryption, secure servers, and restricted access controls. However, no system is 100% secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

  • Our website and services are not directed to children under 16 (or the minimum age required in your country). We do not knowingly collect personal information from children. If we become aware of such data being collected, we will delete it immediately.

11. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

  • If you have questions about this Privacy Policy or how your information is handled, please contact us: web@signalinks.com