Returns & Warranty

Last updated: 2025.09.25

At Signalinks, we want you to shop with confidence. If for any reason you are not completely satisfied with your purchase, we offer a 30-day free return policy and a 3-year limited warranty on all eligible products.

1. Returns Policy

• You may return your item(s) within 30 days of delivery for a full refund or exchange.
  
• If the return is due to non-product reasons, you need to pay the shipping fee yourself.
  
• Returned items must be in their original condition, including packaging, accessories, and documentation.
  
• Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.
  
• Non-Returnable Items: Gift cards, downloadable software, and perishable goods are not eligible for return.

2. Warranty Policy
We stand behind the quality of our products with a 3-year limited warranty from the date of purchase.

This warranty covers:

• Manufacturing defects in materials or workmanship
  
• Hardware malfunctions under normal use

This warranty does not cover:

• Normal wear and tear
  
• Damage caused by misuse, accidents, or unauthorised modifications
  
• Consumable parts (such as batteries, unless failure has occurred due to a defect)

3. How to Make a Claim

For returns:

• Contact our customer support at web@signalinks.com within 30 days of delivery.
  
• We will provide you with a prepaid return label and instructions.
  
• Pack the item securely and drop it off at the designated carrier.

For warranty claims:

• Contact web@signalinks.com with proof of purchase and details of the issue.
  
• Our team may request photos or videos for assessment.
  
• If the product is eligible, we will repair, replace, or refund the item at no extra cost to you.

4. Additional Information

• Refunds and warranty replacements apply only to purchases made directly through our officIal web and Amazon store.
  
• We reserve the right to deny claims that do not meet the conditions of this policy.

5. Contact Us
If you have any questions regarding returns or warranty services, please reach out to us: web@signalinks.com